Frequently Asked Questions

1. How do I place a rental order?

You can place an order by calling or messaging us directly at 407-212-7071, submitting a quote request through our website, or by visiting our social media pages to inquire through the messaging system. We recommend booking early to ensure availability, especially during peak seasons.

Please ensure you have your total guest count and the desired date you want to rent the items for to ensure a seamless booking process.

Please note a non- refundable damage deposit of 10% of the total amount of rented items is required for all of our rentals and will be added to your invoice during the booking process.

2. How far in advance should I reserve my items?

We suggest booking at least 2–4 weeks in advance. For large events or during holidays, even earlier is better to guarantee your desired items.

3. Is there a minimum rental amount?

No, we do not require a minimum rental order amount, however we DO require a minimum 25% deposit amount to be paid during booking to secure your date and items. Please contact us for details.

4. Do you deliver and set up the equipment?

Absolutely! We offer delivery, setup, and takedown for most items. Let us know your needs when booking as fees may vary depending on your location and the size of the order.

5. Can I pick up and drop off the rental items myself?

Yes, certain items are available for customer pickup. Please contact us to confirm which items qualify and to schedule a pickup and drop off time.

6. Are your rental items clean and sanitized?

Yes! All of our equipment is thoroughly cleaned, sanitized, and inspected before and after each use to ensure your event is safe and picture-perfect.

7. What is your damage and loss policy if something gets damaged or lost?

The Client is responsible for any damage or loss of the rental items during the rental period. A non- refundable damage deposit of 10% of the total amount of rented items is required for all of our rentals to cover any potential damages or loss of rental items. If the cost of damages exceeds the damage deposit, the Client is responsible to pay the additional amount as dictated by Celebrate Fun Party Rentals, LLC. Please review our rental agreement for full details.

8. What is your cancellation policy?

Cancellations and/or rescheduling of services need to be made at least 2 days’ prior to the event date. Cancellations made within 2 days of the scheduled event may receive a full refund of the booking deposit. A cancellation is considered late if a 2-day notice is not provided. A late cancellation will result in the booking deposit being forfeited and not refunded to the client. Please contact us as soon as possible if your plans change.

9. What areas do you serve?

We serve Deltona, FL; Deland, FL; Sanford, FL; Lake Mary, FL; Casselberry, FL; Orlando, FL and surrounding areas. Delivery fees may vary based on mileage, if your city is not listed we may still be available to deliver to you for an additional fee.

10. Do you rent for both small and large events?

Yes! Whether you're hosting an intimate gathering or a large-scale celebration, we have the inventory and experience to accommodate events of all sizes.

11. Can I customize a rental package?

Absolutely! We’ll work with you to create a custom rental package that fits your vision, guest count, and budget. Be on the look out for any promotions that are currently offered for maximum savings during peak seasons.